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RMA Request

All items being returned must have a RMA (Return Material Authorization).  To obtain a RMA it is as easy as 1, 2, 3.
 
  1. Email info@osdclub.com including your name, email address and order number.  
  2. An OSD representative will contact via email within 24 hours (Monday thru Friday) with the RMA and any further instructions.
  3. Return the item by placing the RMA number on the outside of the box.  For defective items a prepaid label will be provide via email.  If you are returning an item for refund please use a a carrier that provides a tracking number in case verification of delivery is needed.